Give your employees a Benefits Expert without adding headcount.
Kio is an AI-powered benefits assistant that answers employee questions about coverage, costs, and care in plain language — instantly, accurately, and around the clock. Fewer calls to HR. Fewer confused employees. Better utilization of the plans you're already paying for.
Your employees have questions about their benefits. Right now, those questions land on your desk.
What's my deductible? Do I need a referral? Is this medication covered? How much will this cost me?
These aren't complex questions — but answering them takes time your HR team doesn't have. And when employees can't get answers easily, they delay care, make costly mistakes, or disengage from benefits you've invested heavily to provide.
Kio handles it. Employees ask questions in plain language and get clear, personalized answers based on their actual plan — any time, from any device.
The Help They Need. In an Instant.
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Instant Answers for Employees
Employees ask about their plan in plain language and get clear, accurate answers — without calling HR, waiting on hold with a carrier, or misreading an SPD.
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Coverage Guidance They Can Understand
Coverage details, cost estimates, in-network providers, and condition-specific guidance — explained in plain English, personalized to each employee's actual plan.
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Spending Visibility for Every Employee
Employees see where they stand on deductibles, copays, and out-of-pocket exposure — so they make informed decisions about care instead of avoiding it.
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Proactive Guidance, Not Just Reactive Answers
Kio surfaces opportunities employees would otherwise miss — underused benefits, preventive care reminders, and cost-saving alternatives — before they have to ask.
Kio works around the clock — answering employee questions, guiding care decisions, and surfacing the benefits your team already offers but employees often don't know how to use.
Employees can check covered services and remaining services — no call to HR needed.
Real-time spending visibility helps employees make smarter care decisions.
Every answer is tied to the employee's specific plan, not generic FAQs.
Know exactly what’s included and how many sessions remain.
Track spending against your benefits in real time.
Get straightforward guidance tied to your specific plan.
KindHealth is busy on your behalf 24x7 – analyzing your healthcare spending, crunching data, making recommendations, and taking proactive measures to save you time, money, and peace of mind.
What makes Kio different?
Personalized to Every Employee's Plan
Kio doesn't give generic answers. Every response reflects the employee's specific coverage, plan design, and usage — so they trust the guidance and act on it.
Employees get instant answers any time — nights, weekends, open enrollment crunch — without adding volume to your benefits team's inbox.
24/7 Availability, Zero HR Burden
Signals That Flow Back to You
Kio doesn't just answer questions. It identifies patterns — recurring confusion, underused benefits, plan design friction — and surfaces those insights to help you make better benefits decisions.