From passive policy documents to proactive advisor
Always-on benefits advisor that monitors plan benefits, tracks unused benefits, and serves your employees 24/7 — proactively, accurately, always.
Connects to SBCs, SPDs, pharmacy formulary, and claims data. Understands the fine print — then explains it plainly.
Tracks unused benefits, renewal dates, deductible progress, and care gaps. Alerts clients before problems become expenses.
Kio has memory. It has context and judgement. It has initiative. Plan comparisons, proactive deadline alerts, personalized guidance for navigating life changes, scenario planning — without waiting to be asked.
Claude or ChatGPT are not securely provisioned for your data. We train Kio only on your data and don't share that with anyone else. With SOC 2 and HIPAA compliance, you can feel confident that your data is secure.
The gap between having insurance and knowing your insurance.
No hold times. No confusing documents. Instant answers to any benefits question, any time of day. Cited sources for the highest confidence.
Surfaces billing errors, coverage gaps, and care opportunities before your employee ever notices them.
Deductibles, provider networks, claims and Rx costs — always current, never forgotten.
Understand what your employees are asking with real-time insights from every conversation.
Easily deployed in days, not weeks
Ingest SPDs, benefits guides, FAQs, policy documents and enrollment files. Kio learns your plans specifically — not generic healthcare content.
Integrate with your HRIS so Kio knows each employee's plans, location, family status, and eligibility, enabling personalized guidance.
By ingesting claims data, Kio is able to track spending and flag billing errors — providing historic data to inform future plan selection based on utilization and needs.
Aggregated, anonymized trends across every conversation — so you see the patterns, not just the individual questions.
Identify exactly which benefits, vendors, or cost structures employees consistently misunderstand — and fix it before it affects utilization.
See which vendor experiences, network gaps, or plan design choices are generating the most frustration — while there's still time to address them.